Shipping
Please review the information below and don’t hesitate to contact us with any questions before ordering. Placing an order confirms your agreement to the terms and conditions as defined on the website. You are also agreeing to our privacy policy which can be viewed here.
Please note: Any Credit Card charges or credits may show up on your statement from imperialtextile.com.
Holiday Shipping Guide
Order Chef's Closet branded items, or items from our "Deals" pages by Friday December 15th to allow the best chance of receiving your order before Christmas. Choose FedEx or USPS (Postal) Shipping options at checkout. Orders placed after Friday December 15th may still arrive before Christmas, please refer to the shipping table below, and allow for 1 business day of handling time.
For Customized/Embroidered Chef's Closet branded items or items from our "Deals" pages, small orders (8 pieces or fewer), orders must be placed with FedEx Standard Overnight shipping for likely receipt before the holiday. Large orders (more than 8 pieces) are not likely to be completed prior to the holiday.
Standard Shipment Options
Please allow processing time to ship, in addition to the transit times outlined below. Contact us if you have a specific required in hand date, and we will confirm if we can have your order to you in time for your event.
Processing time on orders can vary. Most orders ship in 2 days. Some table skirting and table linen products are made to order and can take up to 5 days to ship. Embroidery orders usually ship within 5-10 business days. If you have a required in hand date on your order, please call and we will advise the exact option to get your order to you in time.
Free or Standard Flat Rate Shipping: When active, will be shipped by the most cost effective option below.
* (Continental United States only, Not eligible to PO boxes)
| FedEx Ground | 3-7 Business Days |
| FedEx Home Delivery | 1-5 Business Days/3-7 (Alaska and Hawaii) |
| FedEx SmartPost Fedex picks up and delivers your packages to a regional post office for final delivery by a postal carrier. |
2-7 Business Days |
| Priority Mail | 1-3 Business Days |
| First-Class Mail | 1-3 Business Days |
For more delivery details on the above options click the links below.
For FedEx services, click here.
For USPS services, click here.
Enhanced Shipment Options
Delivery is available weekdays, M-F. If you require delivery on a Saturday, FedEx offers upgraded service, please call us to discuss the best shipping option.
| FedEx First Overnight | Next Business Day By 10 am (most areas) |
| FedEx Priority Overnight | Next Business Day by 12 pm (some areas by 5pm) |
| FedEx Standard Overnight | Next Business Day by 3 pm (some areas by 8pm) |
| FedEx 2Day (AM) | Second Business Day by 10:30 am (most areas) |
| FedEx 2Day | Second Business Day by 4:30 pm (most areas) |
| FedEx Express Saver | Third Business Day by 4:30 pm (most areas) |
| Priority Mail Express | 1-3 Business Days |
For more delivery details on the above options click the links below.
For FedEx services, click here.
For USPS services, click here.
Canada and International Shipment Options
FedEx international shipments will require you to pay duty, taxes and brokerage at the time of delivery. If you do not pay these at the time of delivery, you will be billed for these charges. We require a sign off acknowledging this before processing any international order. For this reason, expect an email requiring approval prior to your order being processed and shipped.
Note about shipping promotions - unless otherwise noted, free or discounted shipping promotions are for lowest cost available shipping service, in the 48 U.S. continental states. Some exclusions may apply. Prior sales are excluded on shipping promotions.
Priority Mail International
This is a United States Postal Service option. The delivery time is 6-10 Business Days. This is a reliable and affordable international delivery to more than 180 countries. The service includes tracking.
FedEx International Economy®
This is a cost-effective delivery typically in 2–5 business days to more than 215 countries and territories. Delivery in 2 or 3 business days to key markets such as Canada, Mexico and Puerto Rico.
FedEx International First®
Delivery in 1, 2 or 3 business days to select postal codes in 20 key global markets. Delivery by 10 a.m. in 1 business day to Canada and by 11 a.m. in 1 business day to Mexico (2 business days for non-document shipments to Mexico).
FedEx International Ground®
Economical delivery to Canada typically in 2–7 business days based on distance to destination. Delivery by end of business day.
FedEx International Priority®
Delivery typically in 1, 2 or 3 business days to more than 220 countries and territories. Reach major cities in Canada and Mexico typically in 1 business day. Reach major cities in Europe and Asia by noon typically in 2 business days.
For more delivery details on the above options click the links below.
For Fedex services, click here.
For USPS services, click here.
*No Guarantees on above noted scheduled time frames.
Holiday Season Shipping
Suggested delivery options for delivery by certain dates are recommendations and not guaranteed.
Custom items and products from other brands require additional days to ship, not included in order-by-date suggestions.